Wunschambulanz: Fulfilling Last Wishes Through Volunteer Service
Show notes
The podcast describes the work of the Swiss association wunschambulanz.ch SAW, which fulfils the final heartfelt wishes of seriously ill people at the end of life free of charge. With the help of specially equipped ambulance vehicles and professionally trained staff, the organisation enables terminally ill individuals to attend meaningful events or visit places they have longed to see.
The entirely volunteer-based project is funded exclusively through donations and explicitly emphasises that it does not provide any services related to assisted dying. In addition to numerous success stories, the podcast also addresses the development of the cross-border service Wunschmobile Bodensee, which is intended to extend the initiative’s reach across the entire four-country region from 2026 onwards.
Those interested can support this noble cause through financial donations or register themselves as volunteers to assist with medical and administrative support.
Show transcript
00:00:00: If you had one final wish and, uh...you knew your time was running out what would it be?
00:00:05: I mean most of us will probably instinctively say we want to see the ocean one last time or maybe attend a grandchild's wedding.
00:00:13: Right
00:00:13: but the brutal reality of the traditional medical system is that once you enter terminal care Your world just sort-of shrinks.
00:00:21: Yeah, it really does.
00:00:22: It
00:00:22: shrinks down to the strict dimensions of a hospital bed.
00:00:26: The logistical hurdle if simply getting outside becomes this completely insurmountable wall
00:00:31: Which is exactly why today we're looking at a group of honestly renegade medical professionals who are actively breaking people out Of those beds.
00:00:40: yes
00:00:41: for this deep dive We've got a whole stack of sources mission statements Logistical structures and some really deeply moving case studies.
00:00:48: Oh they aren't incredibly moving.
00:00:49: They detail an independent Swiss organization called onechambulans.cscw or the Wish Ambulance, right?
00:00:57: And our goal today is to unpack the mechanics of how this group pulls off the seemingly impossible
00:01:03: safely transporting fragile terminally ill patients out into the world.
00:01:07: exactly just a grant them one last experience of autonomy and
00:01:12: well
00:01:12: pure joy.
00:01:14: And this matters profoundly for you listening, because we have been heavily conditioned to view end of life care purely through a clinical lens.
00:01:23: We measure those final days in pain management charts and medication schedules and sterile environments.
00:01:29: but this organization shatters that framework.
00:01:31: they really do.
00:01:32: They prove the person's final day don't just be slow surrender.
00:01:37: They can actually be injected with mobility, immense dignity and profound human connection.
00:01:43: To understand the sheer scale of what they are accomplishing today we have to look at the vacuum that existed before them.
00:01:48: Right because this didn't just appear out of nowhere.
00:01:50: No This entire movement did not start in some corporate boardroom or a hospital administration office.
00:01:55: It started by feeling utter helplessness.
00:01:58: Back in twenty sixteen
00:01:59: Yeah twenty sixteen The initiator Peter Sbovic found himself staring down on his exact problem.
00:02:05: He was confronted with a dying relative who had very specific final wishes.
00:02:11: And Peter experienced that crushing realization, he simply couldn't make them happen
00:02:17: because the physical reality of terminal care is incredibly complex.
00:02:21: It's so complex, I mean a family member can't just gently lift a loved one into the passenger seat of a sedan.
00:02:27: Right you're talking about patients who might be tethered to continuous intravenous pain pumps or oxygen concentrators?
00:02:34: Exactly!
00:02:34: Or who are at severe risk of pressure ulcers...or even catastrophic fractures from like minor bumps in the road.
00:02:42: it's a complete loss of physical autonomy and reading through these sources An analogy just kept coming to my mind.
00:02:48: Oh yeah, what was that?
00:02:49: Well the traditional healthcare system operates like an incredibly well-meaning but totally rigid train track.
00:02:55: Okay sit down
00:02:56: Like once a patient is diagnosed as terminally ill.
00:02:58: The train locks onto the tracks and those tracks leads straight to a palliative ward.
00:03:02: There is no steering wheel anymore But the wish ambulance operates like a sudden magical off ramp.
00:03:08: It gives these patients the steering wheel back even if it's just for a few hours.
00:03:12: That is a great way of putting.
00:03:13: Offering that off ramp back to normality is their entire ethos.
00:03:18: But and this is a crucial distinction the sources draw.
00:03:21: A very sharp uncompromising line in The sand regarding what?
00:03:25: That off-ramp entails.
00:03:27: yes,
00:03:27: we definitely need to clarify.
00:03:29: This
00:03:30: organization explicitly And strictly excludes assisted suicide right.
00:03:35: they do not participate In with the Swiss documents referred To us derby health.
00:03:39: in fact They actually field requests for that quite a bit.
00:03:42: I do yeah But they immediately refer them out to specialized organizations like exit.seach.
00:03:47: The legal and quite frankly psychological reasons for that separation are vital.
00:03:52: Absolutely.
00:03:53: the wish ambulance focuses entirely on the absolute maximization of life.
00:03:57: Right.
00:03:58: their medical interventions on these trips aren't designed to facilitate death.
00:04:02: No, not at all.
00:04:03: They're designed to push back against the symptoms of dying just long enough For the patient to feel Like a human being again rather than a patient.
00:04:10: It's all about celebrating shared memories and squeezing joy out of whatever time is left.
00:04:14: Which brings us to the mechanics, how they actually pull this off?
00:04:18: Because the gap between you know wanting take a bed ridden patient into concert And actually safely executing that trip That's massive!
00:04:26: Its'a massive gap.
00:04:27: You need a vehicle equipped like rolling intensive care unit... ...and your needs people run it.
00:04:32: Your need highly specialized army.
00:04:34: basically That army consists of over a hundred and forty volunteer professionals.
00:04:40: A hundred-and-forty, that's incredible!
00:04:42: And we need to be clear about the caliber these volunteers.
00:04:45: Yeah...these aren't just well intentioned amateurs.
00:04:47: Exactly These are transport & rescue paramedics Intensive care nurses with advanced diplomas Palliative care specialists Police officers and firefighters.
00:04:56: And the drivers themselves aren't just like regular people with a clean driving record?
00:05:01: Right,
00:05:01: no!
00:05:02: The sources specify they use professional drivers with specific licensing—like BPT-one twenty one or one twenty two
00:05:08: which makes sense because to legally and safely operate a multi ton ambulance packed with complex life support equipment
00:05:15: through dense swiss traffic or narrow mountain passes yeah
00:05:19: A standard license is just legally insufficient.
00:05:21: The BPT certification requires rigorous medical evaluations of practical testing just to ensure the driver can handle a unique physics and emergency protocols for heavy rescue vehicles.
00:05:32: Okay, so here is where I really have pushed back on this whole volunteer structure.
00:05:38: Let's hear it!
00:05:38: Because we know that global health care sector isn't in a massive retention crisis right now.
00:05:43: Oh, not at all.
00:05:44: Medical workers are famously overworked burnt out and basically running on fumes.
00:05:48: Yeah,
00:05:49: so if I'm an ICU nurse who just finished a grueling twelve-hour shift seeing A text message asking me to volunteer my Saturday To manage a terminal patient?
00:06:00: i mean that sounds like a recipe for accelerated burnout.
00:06:02: it does.
00:06:03: yeah.
00:06:04: How is this organization not Just exploiting the good nature of exhausted people?
00:06:08: you know It Is a perfectly logical concern And it's exactly why their operational structure So brilliant.
00:06:14: How so?
00:06:14: The system is designed to be completely devoid of administrative pressure.
00:06:18: There are absolutely zero minimum shift requirements...
00:06:22: Zero!
00:06:22: ...zero.
00:06:23: Volunteers are placed in a secure SMS group.
00:06:26: When A Wish Request comes In, a single broadcast ping goes out detailing the needs…the power rests entirely with the volunteer.
00:06:34: But I mean an SMS Ping Is still a mental load If you see their request and just can't do it.
00:06:39: doesn't that induce a ton of guilt?
00:06:41: Well, the culture of the organization actively dismantles that guilt.
00:06:45: You only accept a mission if you have logistical time and crucially emotional bandwidth on this specific day.
00:06:51: Okay
00:06:52: I see.
00:06:52: But also look at psychological reality.
00:06:55: what an ICU nurse or rescue paramedic faces daily.
00:06:58: Right Their regular jobs are defined by clinical trauma.
00:07:02: It's a constant battle against clock Surrounded by alarms Stabilizing patients in horrific conditions.
00:07:07: They rarely get to see happy ending
00:07:08: Precisely And these wish trips offer a rare, profound antidote to that trauma.
00:07:13: Oh wow!
00:07:14: The volunteers get use their elite clinical skills not fight death but facilitate pure unadulterated human joy.
00:07:22: That's huge shift.
00:07:23: It is They interact with the patient in setting where goal simply smile or feel sun and listen music.
00:07:31: So for many of these professionals, granting a final wish actually reconnects them with the core empathy that drove them into medicine in the first
00:07:38: place.
00:07:39: Exactly!
00:07:39: It is deeply restorative.
00:07:41: That
00:07:41: completely reframes the whole concept.
00:07:43: from me.
00:07:43: it's not an extra shift its' emotional recharge.
00:07:46: But even when volunteers donating their time deploying specialized ICU level vehicle across country burns through resources diesel medical supplies insurance The financial reality has to be incredibly steep.
00:08:03: Well,
00:08:03: fulfilling a single wish costs anywhere from five hundred to fifteen hundreds Swiss francs depending on the complexity and distance.
00:08:09: but the patients in their grieving families never see a single invoice?
00:08:13: Never!
00:08:14: The service is one-hundred percent free always.
00:08:17: That's an incredible promise.
00:08:19: But uh...the money has to originate somewhere To keep wheels turning.
00:08:23: It does.
00:08:24: Initially, it came directly from Peter Sobovich.
00:08:27: Oh really?
00:08:27: Yeah he utilized a small inheritance left by his father who was actually medical dentist Dr Svetozar Sobovic.
00:08:36: He used that to purchase the first vehicles and underwrite early operations.
00:08:41: He essentially bankrolled the proof of concept himself.
00:08:43: That's dedication.
00:08:44: It is.
00:08:45: today however those original funds are exhausted And organization relies completely on private donations.
00:08:51: And the sources note a really fascinating regional difference here.
00:08:54: The wish ambulance in Switzerland was actually heavily inspired by Dutch foundation called Ambulance Wens Right,
00:09:00: which has been operating since two thousand seven.
00:09:02: Yeah!
00:09:02: But raising money in Switzerland has proven to be much steeper uphill battle.
00:09:07: The charitable ecosystems are just different.
00:09:09: How so?
00:09:09: Well
00:09:10: In Holland or Germany similar projects often tap into robust foundational funding or state subsidized grants dedicated specifically to end-of-life innovation.
00:09:21: In Switzerland, those specific funding rivers flow much more sparsely.
00:09:26: The wish ambulance is entirely dependent on private citizens and local businesses recognizing the visceral value of this work... ...and actively choosing to open their wallets
00:09:36: And to truly grasp the value of these donations.
00:09:38: we need transition into what that money actually buys.
00:09:42: We need look at tangible moments this team creates.
00:09:45: Reading through these real-life case studies is a heavy emotional experience, but it beautifully illustrates the sheer physical complexity of what they do.
00:09:53: What really
00:09:53: does?
00:09:54: Let's look at The Foggy Winter Wedding...
00:09:56: ...the story of Frau R. Her ultimate final wish was simply to witness her son get married But the logistics were incredibly daunting!
00:10:08: And
00:10:09: the physical environment alone there is hostile for a terminal patient.
00:10:12: The cold weather inherently constricts blood vessels, it exacerbates any existing respiratory distress and rapidly drains whatever minimal energy reserves the patient has left Right.
00:10:22: A terminally ill patients thermoregulation Is often completely compromised
00:10:26: Which means that medical team in this case was Ivana Natassa Jubecoe and PR himself had to manage Delicate balancing act.
00:10:37: I can imagine
00:10:37: they had to bundle her up monitor Her vital signs continuously and manage her pain medication with immense precision Because
00:10:44: the goal wasn't just a parker in the back of the room In a wheelchair.
00:10:47: no, the goal was for her actively participate
00:10:49: And she absolutely did.
00:10:51: against all medical odds The team kept her comfortable and lucid enough that She actually delivered a schnitzelbank speech
00:10:57: which is amazing.
00:10:59: For those unfamiliar, that is a highly traditional rhyming slightly satirical Swiss wedding speech.
00:11:05: Right?
00:11:06: She stood her ground delivered the rhymes and presented the couple with symbolic gifts for their life together The sheer force of will required to pull that off as just staggering.
00:11:15: And she found that strength because the medical environment built around by volunteers allowed her focus entirely on family rather than pain.
00:11:24: Exactly Now compare that delicate winter wedding Freddie.
00:11:29: Ah, Freddie's wish sounds less like a day trip and more like a high altitude medical expedition.
00:11:34: It really was.
00:11:35: his dying wish was to visit the Arosa barren land Which is this specialized bear sanctuary situated?
00:11:41: High up in The Swiss Alps just days before he passed away.
00:11:45: And mechanical and physiological hurdles of an alpine ascent are immense.
00:11:49: As you drive up into the mountains Atmospheric pressure drops right which means there is less oxygen available per breath.
00:11:56: For a healthy tourist, your body adjusts automatically.
00:11:59: But for a terminal patient whose lung capacity or cardiovascular system is already failing that steep mountain road is actively life-threatening
00:12:08: Not to mention the physical jostling.
00:12:10: If a patient is dealing with severe frailties and bone metastases every single switchback pothole can cause excruciating pain.
00:12:19: To mitigate that, the Wish Ambulance team utilized a specialized all-wheel drive ambulance with advanced suspension systems designed specifically to absorb that shock.
00:12:28: But even what their specialized rig they couldn't safely conquer the final steep kilometers alone right?
00:12:36: They had to execute a coordinated partnership with local mountain medics—the Alpenmedic Arosa Team!
00:12:41: —they literally organized a tactical handoff to ensure Freddie remained stabilized.
00:12:47: And the team Natassa, Bettina Patrick and their driver Werner successfully got him there.
00:12:51: Wow!
00:12:52: Freddie spent his final days breathing that crisp mountain air watching The Bears in their sanctuary.
00:12:59: That is beautiful...and while those cases highlight extreme logistical gymnastics the organization is capable of.
00:13:06: some of the most profound wishes are rooted in simple everyday magic.
00:13:10: Oh absolutely
00:13:11: Take seventy-one year old Katharina, whose dying wish was to feed elephants at night right as they were settling down to sleep.
00:13:17: Right
00:13:18: The organization partnered directly with Circus Nye to grant her that quiet intimate moment.
00:13:23: Or the young woman who just wanted feel a bass of live concert one last time.
00:13:27: Oh yeah!
00:13:28: The Concert
00:13:29: They coordinated with Alan Stadion and Zurich To get her stretcher safely into VIP box so she can watch the band The Neighborhood
00:13:36: Just incredible.
00:13:38: And then there is the story of Jean-Paul, which really highlights the cultural ripple effect this organization has having.
00:13:45: Yeah, John Paul wanted to walk the familiar streets his favorite city, Bern.
00:13:49: one last time He was accompanied by friends and family, notably Blanca in Bowdoin.
00:13:55: Blanca In Bowdoine is a fascinating detail here.
00:13:59: She's the author best selling Swiss novel Deluffalist Which translates conceptually into The Bucket List.
00:14:07: And the Wish Ambulance isn't just a footnote in her life, she actually wove The Organization prominently into the plot of her novel.
00:14:13: Because our first-hand experience witnessing Jean Paul's wish trip moved her so deeply... She even committed a portion to sales from book directly back to The Organization!
00:14:23: It is beautiful cycle of art supporting the exact human compassion it depicts….
00:14:28: But looking at these specific cases the weddings, the mountain bears.
00:14:33: The concerts it raises a broader question about the ultimate purpose of this organization.
00:14:39: beyond just being A nice day out what is the lingering impact here?
00:14:44: Well This Is the absolute core Of why the wish ambulance is a revolutionary force in palliative care.
00:14:50: right
00:14:50: these trips are not merely recreational outings.
00:14:53: they Are a profound engineered psychological tool.
00:14:57: how
00:14:58: so?
00:14:58: For the patient, it is a final reclamation of dignity.
00:15:02: But for families left behind... It serves as critical function in the grieving process
00:15:07: Because when you lose someone to long-drawn out terminal illness Your final memories are so often defined by profound sense of passivity.
00:15:15: You remember them as a patient.
00:15:17: The sterile smell of room Hum of monitors Visible suffering.
00:15:21: The Wish Ambulance actively overwrites that final traumatic image.
00:15:25: Oh, I see!
00:15:26: It provides the grieving family with a vibrant, final memory of their loved one experiencing pure happiness and agency.
00:15:32: That's
00:15:32: so powerful...
00:15:33: The Family Of Frouar will always remember her delivering that rhyming speech With a spark in her eye
00:15:39: And Freddy's loved ones have the mental image of him watching the bears In the Alpine Sun
00:15:45: Right.
00:15:45: The organization gives the survivors an image of life, not death to anchor them as they navigate their grief.
00:15:52: It's preventative psychological care for people who are going be left behind.
00:15:56: it absolutely is.
00:15:57: And having successfully fulfilled over six hundred and fifty of these wishes across Switzerland the sources reveal that they're not resting on their laurels
00:16:04: Not at all.
00:16:05: They have laid out incredibly ambitious expansion plan.
00:16:10: We are looking at the Wunschmobile Bodensee Project, which they are slated to launch in summer of twenty-twenty six.
00:16:16: This expansion is geographically massive!
00:16:18: They're essentially erasing the national borders... Right?
00:16:21: ...they establish a new network based out of Bissingen designed to cover the entire four country Lake Constance region.
00:16:29: That means seamlessly operating across Switzerland Germany Austria and Liechtenstein
00:16:34: Crossing international borders with a vehicle full of controlled medical substances and a terminally ill patient.
00:16:40: that is a massive logistical leap.
00:16:42: It's huge, but what is truly groundbreaking about the twenty-twenty six vision?
00:16:47: Is how they plan to restructure their volunteer base to sustain this growth?
00:16:51: Okay What's the plan?
00:16:53: They are actively pitching formal partnerships To regional hospitals in care institutions.
00:16:59: wait I have to challenge the reality of that pitch.
00:17:02: Currently, volunteers do this entirely on their own time.
00:17:06: The new pitch asks hospitals to allow employees to accompany these wish-trips during paid working hours.
00:17:13: If I'm a hospital administrator staring down an annual budget deficit... ...I am immediately throwing the proposal in the shredder.
00:17:20: It sounds crazy at first.
00:17:21: How on earth do they justify taking nurses off floor and paying them for concert?
00:17:26: On pure spreadsheet level it's counterintuitive But the sources frame this as an absolute win-win through a concept we could call structural empathy.
00:17:35: Structural
00:17:35: Empathy, okay
00:17:36: Think about the cost of turnover.
00:17:38: Replacing a burned out ICU nurse costs a hospital tens of thousands of dollars in recruiting onboarding and lost efficiency.
00:17:45: That's
00:17:46: true.
00:17:46: retention is the single biggest financial crisis In healthcare right now.
00:17:50: Exactly So they are pitching The Wish Ambulance As A Retention Tool.
00:17:54: Oh wow Okay that makes sense.
00:17:56: By partnering with the Wunschmobile Bodency, a hospital significantly boosts its attractiveness as an employer.
00:18:02: They are tangibly telling their staff we recognize your humanity and value our mental health just as much as you clinical
00:18:10: output.".
00:18:11: Right!
00:18:11: By allowing a nurse to do one wish-trip on company time... The Hospital invest in profoundly meaningful soul recharging experiences for their staff without eating into workers' precious weekends.
00:18:22: It scales compassion by baking it directly onto corporate budget.
00:18:26: it treats empathy as a measurable asset rather than a personal favor.
00:18:30: Exactly, and if they can secure the funding and solidify these hospital partnerships by the summer of twenty-twenty six The Lake Constance Project could easily become the blueprint for how end-of-life care is integrated into healthcare systems across all Europe.
00:18:44: It's a remarkable evolution from A single frustrated family member in twenty sixteen to a multinational movement.
00:18:51: It really is Peter Sabovich, fueled by the helplessness of an unfulfilled wish built a system that fundamentally changes how we approach our final days.
00:19:00: To pull the threads of this deep dive together today We have explored How a volunteer army Of over one hundred and forty off-duty medical professionals And specialized drivers are redefining palliative care
00:19:12: and they are doing it entirely funded by the generosity of private donations.
00:19:15: Right, so it remains completely free for families?
00:19:18: They deploy icy-level vehicles to mountains, weddings & circuses.
00:19:23: They prove that end life care does not have to be defined entirely.
00:19:26: what a person can no longer do... By focusing with laser precision on what people still can do…they return a priceless sense of autonomy.
00:19:36: We obviously can't control the ultimate end of our life.
00:19:40: The biological realities of terminal illness are harsh and unforgiving, but the work of one shambulance dot sa stands as a powerful testament that we still possess the power to inject immense beauty dignity in agency right into the very final chapters.
00:20:02: There is still vibrant life waiting to be lived.
00:20:05: Absolutely!
00:20:05: We all walk around with a mental bucket list of things we want do someday, right?
00:20:10: The landscapes we wanna witness the music we wanna hear...the people that need hold.
00:20:14: But if some day suddenly compressed and became next week What's one experience?
00:20:19: you would fundamentally have to feel a true sense of closure.
00:20:23: That'a huge question
00:20:24: And perhaps more importantly looking at your own circle who might need your help to fulfill theirs today?
Walter Dütsch
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